Everything that keeps our parties safe, fair and magical, all in one place.
Booking Terms
These terms work alongside our Hire Agreements and our FAQs. By making a booking, you agree to them and to the Hire Agreement that applies to your package.
Booking Fee And Payments
A $50 non-refundable booking fee secures your party date. Your booking is confirmed once it is received.
The balance is due 7 days before your party. For bookings made within 10 days of the party, full payment is due within 24 hours.
Setup only goes ahead once full payment has cleared. Payment is by card or bank transfer, as shown on your invoice.
Security Bond
A cash bond is paid on the day, before setup begins: $50 for the Best Friend Package and complimentary bookings, and $100 for the Essential, Signature and Luxury Retreat packages.
The bond is refunded once all items have been checked and confirmed clean, complete and undamaged.
Changes, Cancellations And Rescheduling
Changes can be requested up to 2 weeks before your party, subject to availability. After that, party details are locked in.
Booking fees are non-refundable under all circumstances. Cancellations within 14 days of the party forfeit all payments made.
Up to two reschedules may be offered at our discretion, subject to availability (one for complimentary bookings). All cancellation and reschedule requests must be made in writing.
Hire Agreement And Forms
Every booking needs a signed Hire Agreement and our Photo and Media Consent Form before the party.
The booking holder, a parent, carer or responsible adult, is responsible for all hired items for the whole hire period.
By booking, you agree to us contacting you by email, text and phone about your booking in the lead up to your party, including invoices, reminders and your party documents. Marketing emails are optional, and you can opt out of them at any time.
Safety And Care
Teepees are for indoor use only and are not suitable for children under 4. A responsible adult must supervise at all times.
All items in the setup are hired and remain the property of Teepee Corner. They must stay with the setup and be ready for pack-down. Only the thank you gifts and any favours you have ordered are yours to keep.
Please keep food, drinks, pets and smoking away from the setup. Damage, loss or excessive cleaning is deducted from the bond or invoiced in line with the Hire Agreement.
We may cancel or change a booking if safety concerns arise or the terms are breached.
Privacy Policy
Teepee Corner is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
What Is Personal Information And Why Do We Collect It?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses and phone numbers.
This Personal Information is obtained in many ways, including correspondence, by telephone, by email, via our website www.teepeecorner.com.au, from media and publications, from other publicly available sources, from cookies and from third parties. We don't guarantee website links or the policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing and marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
for the primary purpose for which it was obtained;
for a secondary purpose that is directly related to the primary purpose; or
with your consent, or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure Of Personal Information
Your Personal Information may be disclosed in a number of circumstances, including to third parties where you consent to the use or disclosure, and where required or authorised by law.
Security Of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, most Personal Information is or will be stored in client files, which will be kept by us for a minimum of 7 years.
Access To Your Personal Information
You may access the Personal Information we hold about you and update or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Teepee Corner will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. To protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining The Quality Of Your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please let us know as soon as practicable so we can update our records.
Policy Updates
This policy may change from time to time and is available on our website.
Privacy Complaints And Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at hello@teepeecorner.com.au or on 0423 213 106.
Website Terms Of Use
This website (Site) is operated by Teepee Corner, ABN 83 805 573 974 (we, our or us). It is available at www.teepeecorner.com.au and may be available through other addresses or channels.
Consent
By accessing and/or using our Site, you agree to these terms of use and our Privacy Policy (Terms). Please read these Terms carefully and immediately cease using our Site if you do not agree to them.
Variations
We may, at any time and at our discretion, vary these Terms by publishing the varied terms on our Site. We recommend you check our Site regularly to ensure you are aware of our current terms. Materials and information on this Site (Content) are subject to change without notice. We do not undertake to keep our Site up to date and we are not liable if any Content is inaccurate or out of date.
Licence To Use Our Site
We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use our Site in accordance with these Terms. All other uses are prohibited without our prior written consent.
Prohibited Conduct
You must not do or attempt to do anything that is unlawful, prohibited by any laws applicable to our Site, which we would consider inappropriate, or which might bring us or our Site into disrepute, including (without limitation):
anything that would constitute a breach of an individual's privacy (including uploading private or personal information without an individual's consent) or any other legal rights;
using our Site to defame, harass, threaten, menace or offend any person;
interfering with any user using our Site;
tampering with or modifying our Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with our Site;
using our Site to send unsolicited email messages; or
facilitating or assisting a third party to do any of the above acts.
Exclusion Of Competitors
You are prohibited from using our Site, including the Content, in any way that competes with our business.
No Commercial Use
Our Site is for your personal, non-commercial use only. You must not use our Site, or any of the Content, for commercial purposes, including any advertising or advertising revenue generation activity on your own website or any other platform, without obtaining a licence to do so from us.
Information
The Content is not comprehensive and is for general information purposes only. It does not take into account your specific needs, objectives or circumstances, and it is not advice. While we use reasonable attempts to ensure the accuracy and completeness of the Content, we make no representation or warranty in relation to it, to the maximum extent permitted by law.
Intellectual Property Rights
Unless otherwise indicated, we own or licence all rights, title and interest (including intellectual property rights) in our Site and all of the Content. Your use of our Site and your use of and access to any Content does not grant or transfer to you any rights, title or interest in relation to our Site or the Content. You must not:
copy or use, in whole or in part, any Content;
reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party; or
breach any intellectual property rights connected with our Site or the Content, including (without limitation) altering or modifying any of the Content, causing any of the Content to be framed or embedded in another website or platform, or creating derivative works from the Content.
User Content
You may be permitted to post, upload, publish, submit or transmit relevant information and content (User Content) on our Site. By making available any User Content on or through our Site, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, sell, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through or by means of our Site.
You agree that you are solely responsible for all User Content that you make available on or through our Site. You represent and warrant that:
you are either the sole and exclusive owner of all User Content or you have all rights, licences, consents and releases that are necessary to grant to us the rights in such User Content; and
neither the User Content nor its posting, uploading, publication, submission or transmission, nor our use of it on, through or by means of our Site, will infringe, misappropriate or violate a third party's intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
We do not endorse or approve, and are not responsible for, any User Content. We may, at any time and at our sole discretion, remove any User Content.
Third Party Sites
Our Site may contain links to websites operated by third parties. Unless expressly stated otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. You should make your own investigations with respect to the suitability of those websites.
Discontinuance
We may, at any time and without notice to you, discontinue our Site, in whole or in part. We may also exclude any person from using our Site, at any time and at our sole discretion. We are not responsible for any Liability you may suffer arising from or in connection with any such discontinuance or exclusion.
Warranties And Disclaimers
To the maximum extent permitted by law, we make no representations or warranties about our Site or the Content, including (without limitation) that:
they are complete, accurate, reliable, up to date and suitable for any particular purpose;
access will be uninterrupted, error-free or free from viruses; or
our Site will be secure.
You read, use and act on our Site and the Content at your own risk.
Limitation Of Liability
To the maximum extent permitted by law, we are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (Liability) suffered by you or any third party, arising from or in connection with your use of our Site and/or the Content and/or any inaccessibility of, interruption to or outage of our Site and/or any loss or corruption of data and/or the fact that the Content is incorrect, incomplete or out of date.
Indemnity
To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered or incurred by us arising from or in connection with your use of our Site or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end. It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.
Termination
These Terms are effective until terminated by us, which we may do at any time and without notice to you. In the event of termination, all restrictions imposed on you by these Terms and limitations of liability set out in these Terms will survive.
Disputes
In the event of any dispute arising from, or in connection with, these Terms (Dispute), the party claiming there is a Dispute must give written notice to the other party setting out the details of the Dispute and proposing a resolution. Within 7 days after receiving the notice, the parties must, by their senior executives or senior managers (who have the authority to reach a resolution on behalf of the party), meet at least once to attempt to resolve the Dispute or agree on the method of resolving the Dispute by other means, in good faith. All aspects of every such conference, except the fact of the occurrence of the conference, will be privileged. If the parties do not resolve the Dispute, or agree on an alternate method to resolve the Dispute, within 21 days after receipt of the notice, the Dispute may be referred by either party (by notice in writing to the other party) to litigation.
Severance
If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision must be read down as narrowly as necessary to allow it to be valid or enforceable. If it is not possible to read down a provision (in whole or in part), that provision (or that part of that provision) is severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.
Jurisdiction
Your use of our Site and these Terms are governed by the laws of Queensland, Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in Queensland and any courts entitled to hear appeals from those courts, and waive any right to object to proceedings being brought in those courts.
Our Site may be accessed throughout Australia and overseas. We make no representation that our Site complies with the laws (including intellectual property laws) of any country outside Australia. If you access our Site from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Site.
Contact
For any questions and notices, please contact Teepee Corner at hello@teepeecorner.com.au or on 0423 213 106.
Last updated 21 February 2025. Website Terms of Use provided by LegalVision.
AI Use Policy
At Teepee Corner, ABN 83 805 573 974 (we, us or our), we are committed to being transparent about how we use Artificial Intelligence (AI) tools in our business. Where AI is used, we strive to use it ethically and in accordance with Australian law and best practice. This policy should be read with our Privacy Policy, which outlines how we handle personal and sensitive information.
Use Of AI Tools
We may use trusted AI-powered tools and platforms in our day-to-day operations for purposes including, but not limited to:
drafting written content such as emails, captions, blogs or proposals;
assisting with design, formatting or editing;
automating internal workflows or administrative tasks;
supporting research or information gathering; and
enhancing customer support.
We do not and will not use AI to make autonomous decisions about individuals or their events without human review or oversight.
Who This Policy Applies To
This policy applies to everyone using AI systems provided or authorised by us, and covers current and emerging AI technologies used in our operations, including generative AI tools, machine learning models, AI-powered software applications and AI used in customer service, such as chatbots. It applies only to AI tools we directly use or control, not to AI used by third party service providers unless expressly stated.
Safeguarding Your Information
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. When using AI tools, we handle confidential and commercially sensitive information with care. We take reasonable steps to avoid entering personal information unless essential, and only into platforms with appropriate privacy protections in place.
We do not knowingly enter sensitive information, such as health, racial or biometric data, into AI systems without your explicit consent. We will de-identify your content unless you give us consent to share it. Where possible, we use AI tools that do not retain, share or train on sensitive client data, based on what we can reasonably verify.
Human Oversight, Accuracy And Transparency
Where AI is involved in decisions that may significantly affect individuals, we ensure appropriate human oversight and review are in place. AI can produce errors, so all AI-supported outputs are reviewed by a person before use, and we remain fully responsible for all final content and decisions in our business. We aim to be transparent about our use of AI where appropriate and where required by law.
Fairness And Prohibited Uses
We are committed to using AI fairly and without discrimination. We will not use AI for unlawful activity, discrimination, spreading false or misleading information, infringing intellectual property, creating deepfakes or harmful manipulated media, biometric surveillance without lawful authority or consent, or automated decision-making with significant legal or personal effects without appropriate human oversight.
Monitoring And Review
We monitor how AI systems are used to ensure compliance with this policy, and review it regularly to reflect changes in technology and the law. For any questions, please contact us at hello@teepeecorner.com.au.